Supporting and guiding the DACE (Data and Analytics Center of Excellence) Team of CM (~50 people) to a more Scrum way of working.

• Led the shift from “doing Agile” to being Agile by re-designing team structures and coaching leadership on proper Agile practices, ensuring alignment with business value delivery.

• Restructured large, siloed teams into smaller, cross-domain squads, enabling each team to deliver end-to-end solutions within sprints instead of isolated domain-based output.

• Collaborated with Scrum Masters to establish cross-functional team ownership, reducing dependencies and fostering shared accountability across data engineers, developers, and analysts.

• Drove cultural change by breaking down silos, coaching specialists to work across domains, which increased flexibility, improved predictability, and boosted delivery speed.

• Facilitated sprint adoption across all teams, ensuring consistent ceremonies, shared backlog priorities, and transparency of progress through Agile metrics.

Overseeing the software programs at Ferm.

• Directed software programs with an annual budget of ~€5M, ensuring strategic allocation of resources and cost efficiency across multiple initiatives.

• Coordinated and guided a cross-functional team of ~35 members, aligning engineering, product, and operations efforts to deliver against program objectives.

• Defined and communicated the vision and strategy for software teams, translating organizational needs into clear roadmaps and measurable goals.

• Implemented transformative changes in ways of working, driving efficiency, scalability, and stronger alignment between teams and business outcomes.

• Monitored and evaluated program success through KPIs and metrics, ensuring accountability and transparency in delivery.

• Provided regular reporting to the Board of Directors and senior stakeholders, shaping strategic decisions and fostering trust through data-driven insights.

• Led the implementation of complex cross-business projects, ensuring seamless coordination across departments and alignment with organizational objectives.

• Drove modernization of existing procedures and processes, improving efficiency, standardization, and scalability in day-to-day operations.

• Monitored and evaluated project success through milestones and KPIs, ensuring timely delivery and measurable business impact.

• Reported progress, risks, and outcomes to Program Manager and key stakeholders, enabling data-driven decision-making and transparency at all levels.

• Facilitated cross-functional collaboration and change adoption, fostering stronger alignment between business units and accelerating delivery.

• Co-founded and operated Tobania.Public, a specialized business unit delivering innovative digital solutions for the public sector.

• Directed a 15-member team, coordinating operations, defining vision, and guiding the development of in-house products tailored to client needs.

• Managed a yearly budget of ~€2M, overseeing projects ranging from €50K to €600K and ensuring financial accountability across all initiatives.

• Led presales and business development activities, engaging with prospective clients, shaping proposals, and contributing to new revenue streams.

• Reported progress and strategic insights directly to the CEO, influencing organizational decisions and positioning the business unit for long-term growth.

• Drove innovation and operational efficiency, establishing Tobania.Public as a trusted partner for public sector digital transformation.

• Led Fiber To The Business (FTTB) projects for Proximus, managing budgets ranging from €200K to €500K and ensuring on-time, on-budget delivery.

• Oversaw end-to-end project execution, from trench works and infrastructure setup to fiber welding and final delivery.

• Coordinated resources across multiple simultaneous projects, optimizing planning and minimizing delays.

• Provided structured reporting, delivering weekly updates to the Proximus Project Manager and comprehensive monthly reports to stakeholders.

• Ensured alignment between contractors, technical teams, and stakeholders, maintaining clear communication and accountability throughout the project lifecycle.

• Demonstrated strong expertise in complex telecom infrastructure delivery, consistently driving quality, efficiency, and stakeholder satisfaction.

• Managed multiple public sector projects with budgets ranging from €20K to €150K, ensuring successful delivery within scope, time, and budget.

• Engaged in presales activities and client acquisition, supporting business growth through proposals, presentations, and early-stage client engagement.

• Oversaw account management and upselling to existing clients, strengthening long-term partnerships and expanding revenue streams.

• Delivered comprehensive project reporting to stakeholders, providing transparency, progress insights, and alignment with strategic goals.

• Demonstrated strong client relationship management skills, fostering trust and collaboration across public sector organizations.